Pachamaya - Suites, Wellness & Spa, Retreats Cancun | Cancun ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Av Uxmal, Lote 19, Cancun, Mexico, 77500

Pachamaya - Suites, Wellness & Spa, Retreats is a 5-star hotel featuring air-conditioned rooms with free WiFi, a garden, and an on-site restaurant. This Cancun hotel offers free private parking and room service for guests' convenience.

Rooms & Amenities

Rooms at Pachamaya - Suites, Wellness & Spa, Retreats include a flat-screen TV, bathrobes, and some feature a safety deposit box. Various room types are available, including suites with a living room and private bathrooms.

Dining & Nearby Options

Dining options include an à la carte, vegetarian, or vegan breakfast available at the property. Nearby restaurants such as La Fonda del Zancudo and MadreSelva Chocolate are within a short walking distance.

Leisure & Local Attractions

Leisure facilities at Pachamaya include a garden and a terrace for relaxation. Popular points of interest nearby comprise Palapas Cancun, Beto Avila Stadium, and Casa de Cultura Cancun.

Services & Transportation

The hotel features room service and free private parking for convenience. Public transportation options, including the ADO bus station and R1-Rehoyada - Plaza Kukulcan bus stop, are within a 14-minute walk.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Comfort Quadruple Room

Max:

2 persons

360 sq. feet

Bed options:

2 Single beds

Shower

Balcony

room details

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Double Room

Max:

2 persons

360 sq. feet

Bed options:

1 King Size Bed

Shower

Air conditioning

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Triple Room

Max:

2 persons

345 sq. feet

Bed options:

1 King Size Bed

Shower

Air conditioning

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Cancun 1.6 mi

Airports

Isla Mujeres (ISJ) 10.0 mi

Cancun (CUN) 11.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free parking

Baggage storage

24-hour services

24-hour security

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
VIP check-in/ -out
Concierge desk
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness center
Wind surfing
Diving
Snorkeling
Hiking
Cycling
Golf course
Yoga class
Fishing

Services

Paid airport shuttle
Pet amenities available
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Children

Board games

Spa & Leisure

Plunge pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness center
Solarium
Body scrub
Treatment room
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

AM/FM alarm clock

Location

Av Uxmal, Lote 19, Cancun, Mexico, 77500

Map view

street view

Av Uxmal, Lote 19, Cancun, Mexico, 77500

City landmarks

Market

Mercado 28

1.4 mi

77500

Palapas, Cancun

4900 ft

Square

Las Palapas

5100 ft

Church

Cristo Rey Church

4700 ft

Stadiums

Beto Avila Stadium

1.4 mi

Avenida Tulum

Tulum Avenue

1.0 mi

Avenida Yaxchilan SM

Casa de Cultura Cancun

3900 ft

Airport

Ka'Yok' Planetario de Cancun

1.0 mi

Cnr Avs Bonampak & Sayil Bullring SM 4A Lote 1

Plaza de Toros Cancun

5000 ft

Church

La Puerta del Cielo

2100 ft

Carretera Fed Cancun Chetumal

El Toh

2300 ft

Luum Pakul

2300 ft

9 Av Coba

Ceviche Square

2600 ft

Night club

ANTIQUE Puerto Cancun

2600 ft

Night club

Grand Mambocafe

4000 ft

Arrecifes

3400 ft

Golf Course

Puerto Cancun

4100 ft

Sam's Club Cancun

4600 ft

Arte Garden

3600 ft

Carr. Cancún - Tulum 5

Palacio Municipal

4000 ft

Night club

Vintage House Cancun

3700 ft

Av. Bonampak

Malecon Tajamar

1.3 mi

Night club

Barezzito Puerto Cancun

5100 ft

Shopping Area

Puerto Cancun Marina Town Center

1.2 mi

Avenida Puertos 32

Catedral de la Santisima Trinidad

1.3 mi

Kukulkan

4500 ft

Calle Fuego #2

Amigos de Sian Ka'an

4600 ft

Store

Chedraui

1.3 mi

Store

Costco

1.3 mi

Nearby

Store

Superama Bonampak

100 ft

Restaurants

Yamamoto Restaurant

100 ft

Calle Uxmal 31 esquina Rubia

La Fonda del Zancudo

400 ft

Avenida Uxmal

MadreSelva Chocolate

200 ft

Av. Uxmal Between Nader & Bonampak

Sanborns Cafe

700 ft

Centro Avenida Uxmal 12

Onigiri Casa Poke

500 ft

Av. Carlos Nader 46 Supermanzana 2A

Casa Sativa

700 ft

Avenida Carlos J. Nader 58 Esquina Rubia

El Pescado Ciego

700 ft

Av. Nader esquina con Rubia En frente a Banjercito

Restaurante Casa Nader

700 ft

Av. Carlos Nader # 28 SMZ 05 Dentro de Hotel Gamma Cancún Centro

Sushi Go Nader

700 ft

Av. Nader SM 3 Mz 2

Reviews and Ratings

Reviews from guests about their experience.

82%

loved their spa retreat and can’t wait to return.

8.2/10

Great

Rooms

6.8

Location

7.6

Service

8.6

Dining

7.0

Keith

United States of America, February 2025

6.6/10

I had a pleasant stay at Pachamaya. the location was fantastic, close to shops and restaurants. The reception staff were very nice and helpful, especially Mariano, who assisted me with booking a tour. However, the bed was quite firm for my liking. Overall, it's a solid choice for a comfortable stay.

Rooms

8.0

My Double Room with Terrace was clean and tidy. though I found the bed to be a bit too firm for my personal preference.

Service

9.0

The service was excellent. the staff, particularly Mariano, went out of their way to help me with my tour booking.

Location

9.0

The hotel's location was great. just a short walk to restaurants, shops, and the ADO bus stop.

Dining

7.0

I didn't dine at the hotel but heard mentions of a vegan pizza option. which sounds appealing for future visits.

Facilities

8.0

The facilities were impressive. I enjoyed the quiet pool and the availability of yoga classes on-site.

Paul

United States of America, February 2025

6.0/10

I had a lovely stay at Pachamaya, where the tranquil layout and friendly staff made my experience feel like a true retreat. The sound healing session was particularly powerful and enjoyable. However, the low ceilings in my room and limited parking were minor drawbacks.

Rooms

7.0

I stayed in a Bunk Bed in a Mixed Dormitory Room, which had a calm ambiance, but the low ceilings made it feel a bit stuffy at times. The room was spacious enough and comfortable for my needs.

Service

10.0

The receptionists, Sofia and Allison, were incredibly kind and welcoming. They ensured all my needs were met and provided useful information about the sessions at the facility, which I truly appreciated.

Location

7.0

While the location was relatively good, with plenty of nearby restaurants, I found that there weren't many attractions within walking distance. Parking was limited, and sometimes it felt hectic due to classes like yoga happening nearby.

Dining

8.0

Although I didn't eat at the facility, I noticed the food looked fresh and served in generous portions. The atmosphere around the pool area was inviting, and I would have loved to try their dining options.

Facilities

9.0

The pool area was pleasant and the water was warm, which I enjoyed. I had a fantastic massage that contributed to the relaxing vibe of the retreat. I also appreciated the convenient WhatsApp contact with the reception staff.

United States of America, December 2024

6.4/10

I had a mix of experiences during my stay at Pachamaya. The design of the hotel was charming and reflected a bohemian vibe that I loved. However, the noise from the nearby traffic made it hard for me to relax, and the cleanliness of my room left something to be desired.

Rooms

6.0

The Deluxe Suite was spacious but felt a bit dirty, and I noticed some areas needed a deeper clean. There was also a strange smell from the shower that was off-putting.

Service

7.0

The staff were incredibly friendly and helpful, especially when I attempted to practice my Spanish. However, the breakfast service was quite slow, especially with drinks coming much later than my food.

Location

7.0

The location is great for accessibility, being close to the ADO central bus terminal. Just keep in mind that the noise level is quite high because of the busy roads nearby.

Dining

6.0

I appreciated that breakfast was included, but the wait time was frustrating, taking almost an hour for me to get my meal. It's a nice touch to have such options, but efficiency could be improved.

Facilities

8.0

The outdoor pool and lounging areas were good and perfect for relaxation. I even enjoyed some Pilates by the pool, which was a great bonus.

Steve

United States of America, December 2024

6.0/10

My stay at Pachamaya had its ups and downs. The location was fairly good, with several restaurants nearby, yet the room itself left quite a bit to be desired. The staff were friendly and helpful, but I experienced a few cleanliness issues that need addressing.

Rooms

7.0

While the Deluxe Suite was spacious, the bathroom felt cramped and cleanliness was a concern. The decor just wasn't to my taste.

Service

8.0

The staff were genuinely lovely and accommodating, always ready to assist when needed. The ability to contact reception via WhatsApp was very convenient. though the front door access could be improved.

Location

7.0

The location was decent, with various dining options nearby, although there weren't any attractions within walking distance. Parking was tricky at times due to limited space.

Dining

7.0

I appreciated the home-made jams served at breakfast, which added a nice touch. but other dining options could be more varied.

Facilities

6.0

The pool area was nice, providing a warm and relaxing atmosphere. but the overall facilities need more attention, especially in the rooms.

Robert

United States of America, November 2024

7.2/10

I had a nice stay overall, enjoying the lovely pool area and friendly staff, though my room suffered from mold issues and poor ventilation. The location was excellent, with plenty of restaurants nearby, but I did have some discomfort due to the humidity.

Rooms

6.0

My Deluxe Suite had good space, but the mold and dampness on the ceiling were concerning. Also, the bed wasn't very comfortable, impacting my sleep quality.

Service

9.0

The staff were always friendly and helpful, making my experience much more pleasant. They were a real asset to the hotel.

Location

8.0

The location was nice. plenty of good restaurants around and easy access to local attractions made my stay enjoyable.

Dining

7.0

I didn't explore the dining options thoroughly, but the atmosphere around the hotel seemed good for trying local cuisine.

Facilities

8.0

The spa and wellness facilities were a highlight for me, especially the morning yoga class, although I didn't try everything they offered.

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Pachamaya - Suites, Wellness & Spa, Retreats Cancun, Cancun

About the Hotel

Rooms & Amenities

Dining & Nearby Options

Leisure & Local Attractions

Services & Transportation

Choose your room type

Price and Room Availability

Getting around

Facilities

General

Sports & Fitness

Services

Dining

Business

Children

Spa & Leisure

Room features

Bathroom

Media

Location

Reviews and Ratings